If the issue still persists after trying out the steps. Refer this article to know more information about finding product details of your PC. See Updating Drivers and Software with Windows Update (Windows 10, and Using HP Support Assistant (Windows 10, 8, 7) for more information.Īlso, refer this article to further troubleshoot no power issues with your laptop. After a power reset, it is a good idea to run Windows Update and HP Support Assistant to update all device drivers. If a startup menu opens, use the arrow keys to select Start Windows Normally, and then press the Enter key.Īfter Windows opens, reconnect each peripheral device that was disconnected, one device at a time, until all devices are reconnected. Press the Power button to turn on the computer.
Plug the AC adapter back into the laptop computer, but do not connect any of the peripheral devices. Remove the computer from any port replicator or docking station.ĭisconnect all external connected peripheral devices such as USB storage devices, external displays, and printers.įor most laptops, press and hold the Power button for 15 seconds to reset. To perform a power reset on a laptop with a sealed or non-removable battery, use the following steps: Try plugging the adapter into a different wall outlet and check if it helps. Please provide the product number of your PC to assist you better.Īs you mentioned you have issues powering on your laptop. Have you tried charging your laptop using a different adapter?ĭo you see any lights blinking on your laptop? I understand you have issues powering on your laptop.ĭid you make any hardware or software changes on your PC? Hey there! for stopping by the HP Support Forums!
0 kommentar(er)
